Guide
AI in plain English
The words you keep hearing, explained simply. No tech degree needed.
AI
Software that can read, write and spot patterns, a bit like a very fast, very keen assistant. It's great at writing and sorting. It still needs a person to check the important stuff.
AI helper
An AI that's been given a job to do, like answering emails or writing quotes, plus the tools to do it.
Chatbot
Like a shop assistant who types. Visitors ask questions and it answers using your information.
Automation
Like a row of dominoes. Something happens (a form is filled in) and the next steps happen on their own.
Integration
Like plumbing for information. Type it in once and it flows to every app that needs it.
Prompt
Like a recipe. The clearer the recipe, the better the result. We write these for you.
Training
Like showing a new staff member the ropes: your prices, your rules, how you talk.
Hallucination
Like a kid guessing on a test. It's why we set rules, test carefully and keep you in charge.